文秘知识 点击: 2017-12-12
询盘知识及模板范文
询盘知识及模板范文
1知识分析
1、应付买家的网上查询:应该要有一个辨伪程序,否则一旦业务做开,你会淹没在电子邮件的海洋里。一般从买家查询的内容,你就能判断出来哪些是实盘,哪些是虚盘。应该重点处理那些针对性很强的、可以称得上是询盘的电子邮件。对于无价值的询盘,要敢于果断舍弃。
如果以为每个询盘都是要向你买货未免过于天真。有的询盘过于空泛,也许只是客户做市场调查的一种手段。如果你不放弃空泛的信息,可能你每天只能做一些处理电子邮件的事了。
二、处理买家的查询一定要注意方法和技巧。要善于透过电子邮件的表象看到深层去,了解询盘者真正的用意。他是否是真正的买家或者中间商甚至是你的竞争对手?他购买的动机是什么?他的购买能力如何?
掌握这些以后,你就可以有高超的回复处理能力,能够抓住客户的心理,让买家更快、更好的了解你的企业及产品。
三、要非常清楚你的产品(包括质量)是否适合目标市场?要设法了解国内其它同行的质量和价格水平。现在获取同行的产品信息是多么轻松啊!
您要明白,一份询盘,国外客户不会只发给你一家,而会同时发给很多供应商。只有你的产品质量及价格优于同行,才有可能最终获得定单。四、电子邮件的使用技巧: 处理电子邮件的八字方针:简单、可信、恰当、快速!
1.简单:语言要简炼,不要罗罗嗦嗦,言之无物。要知道,很多国外商人的耐心是很差的,你浪费他的时间就等于在谋财害命。
千万不要小看处理电子邮件的艺术,我告诉你,很多外贸业务员其实都不懂如何写一封好的电子邮件。
其中的关键就在于你能否很好的把握买家询盘的真正意图,从而给他他最需要的最有针对性的答复。
2.可信:简单并不是要你省略最基本的礼仪,我相信任何一个人都不喜欢不礼貌的回复。和买家开始联系时还要注意,在电子邮件的后面,一定要附上你详细的联系方式,包括你的姓名、职位、公司名、电话、传真、E-mail地址、网址和公司地址等信息内容,给对方一个很正规的印象。有些厂商答复时常常丢三落四,很容易给人留下不良印象。
3.恰当:恰当其实是最不容易的!这里面不仅包含了前二个因素,更重要的,还需要专业。
(1)买家总希望和精通产品的人打交道,如果你在回复询盘时错误百出,一看就是外行,买家会认为你不是真正的生产厂家,或者对产品并不熟悉,很可能就一去不回。所以回复时一定要详细注明产品的规格、包装方式、功用、报价等资料。
(2)充分利用电子邮件传递图片的优势,这样更能说明问题,同时也可以降低成本。
(3)发出邮件之前,要仔细的检查一下,有无拼写或语法错误,尽量把可能给别人的不良印象减到最小。
(4)报价要斟酌,不要留下太大的压价余地,否则会让买家产生怀疑。而且,要细分客户,也就是说根据客户所在不同的国家、地区给出不同的报价。比如欧美客户和南美、中东的客户大多数会在产品档次上要求不同,如果你给南美、中东的客户报欧美市场的价格,很可能会把对方吓跑。
4.快速:买家总希望尽快地得到回复,特别是互联网介入了国际贸易,很多国外买家更乐意应用这种方式,他们应用这种方式更多的原因是低成本和高效率。
如果对客户的查询回复太迟,不仅会失去商机,而且会使对方对你的效率及能力产生怀疑。
即使是不能立即回复的问题,也应该在内部商议后给予明确答复,切忌盲目应承,往往起反作用。
五、要不断地细致跟踪曾向你发过查询的客户。这一点非常关键!!!很多人往往觉得网上信息多、成交少,或者没有成交,就失去了信心,并对收到的查询不再重视,这是非常狭隘和愚蠢的做法。
易位而处,换了你是买家,你会第一次就给一个你不了解的供应商下定单吗?)
更何况现在的市场基本都是买方市场,买家不管是通过电子商务还是传统商务手段,轻而易举就能获得无数供应商。所以,千万不要轻视买家的任何查询!
建议二个跟踪客户的方法:
1.定期发送新产品给客户,这一方式往往会有不可低估的效果;
2.节假日向客户发送问候和节日卡片。
相信你的付出一定会得到回报的!
You will observe that the prices quoted are very reasonable. I confident that we will begin with a happy working relationship.
Our company also manufactures JIS valve and flange. Pls note the
attachment.
Your prompt reply is appreciated.
Thanks & best regards,
Ms Cherry
过了二天,客户回复说,要求发一个样品:
Dear Ms. Cherry,
Thank you for your quote and very good price for us.
Please give me the product specification of Air Vent Head such as material and spec of each component.
Because we have to confirm your product before order or please give me sample 1 pc of 5K-50 and send to me:
**************(address)
Regards,
Praisan
我一看,客户这么快就想要样品,我得先让他确认一下图纸及一些细节问题,毕竟要寄到国外去邮费也不便宜呀(我们做的是阀门一类的铸铁件,都比较重)。于是回复他先传图纸请他确认:
Dear Praisan,
Hope the mail finds you well.
Regarding the product specification I will send you a sample of 5K-50 as well as two drawings by EMS. Pls confirm me if you receive.
I attach two drawings of 5K-50 and 5K-100.You will see the construction of the air vent head according to the drawings.
If you want to learn more details,pls feel free let me know.
Best regards,
Cherry
收到图纸后,客户又发邮件要求说明每个部件的材质:
Dear Cherry,
Thank you for your drawing.
In during waiting the sample, could you please tell me the material of each component because you are drawing not any information about details?
For my order the quantity total about 100 pcs, could you please confirm me for the shipping cost.
Regards,
Praisan
于是,又给客户发了一份每个部件材质名称的组装图,并告知客户 海运 费的情况:
Dear Praisan,
Hope the mail finds you well.{买方询盘范文}.
Regarding the material of each component, pls note the attachment. The numbers are according with those exploded figures I have sent to you.
The shipping cost is about 25 USD per stere.
Looking forward to hearing from you soon.
Thanks & best regards,
Cherry
很快,客户又发邮件说要订货。我心里这个高兴呀,主要咱是新手,第一次在网上接触国外的客户,虽然他要的量很小,但心里还是很受鼓舞:
Dear Ms. Cherry,
I have emergency order Air Vent Head each 10 pcs for:
5K-50 10 Pcs
5K-65 10 Pcs
5K-80 10 Pcs
5K-100 10 Pcs{买方询盘范文}.
5K-125 10 Pcs
Please confirm with delivery to us (ETD and ETA date???)that I required within 7 days.
About the sample of 5K-50, did you already send?
Regards,
我马上给客户重新报价,并详细询问了发货前的情况:
Dear Praisan,
Hope the mail finds you well.
Pls note the information as follows:
1] The price we quoted to you is FOB .
2] The ship will leave Qingdao on September 18th, 2005. It will take 12 days to Bangkok. The cargo will arrive there on about September 30th, 2005. We should send the goods toyardon September 16th, 2005.
3] Would you pls to remit the payment for goods? We will deliver the goods when we receive the copy of bank receipt.Regarding the total account pls note the attachment.
4] Our bank account is:
*******************
5] If you need insurance? Pls confirm the details.
6] I have sent the sample already and you will receive tomorrow.
外贸信函的例文
外贸函电范文
外贸平台 - 实惠网整理资料系列
正文:
一. 如何表达在涨价前订货
thank you for your letter of october 10 for business copiers. we are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方,自下半年以来,复印机的零、部件价格一直不断增长。尽管我方尽量压低报价,但恐怕有此余地的时间不会太久。因此,建议贵方在零、部件再次涨价,并不可避免地引起成品涨价之前便向我方订货。
二. 要求及时供货
1
we understand that you are the agent for the white tiger ties. we enclose our order for 1000 dozens of the white tiger ties. please note that we need these goods rather
urgently as christmas is drawing near. if you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, december, 2000.
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意,由于圣诞节在即,本公司急需这批货物。如果贵公司能够及时供应时令货品,而且价格公道,我方将继续订货。
此票订单之货款,待确认贵方已于2000年12月1日前发货之后,本公司即向贵公司开出见票即付的信用证。
三. 要求代理商报价
we have read in china daily that you are the exclusive agent for hi-fi corporation of africa and asia. would you please send us price-lists and catalogues of all the hi-fi wireless products and terms of payment. please advise if you would grant special terms for an annual trade over 1 million u.s. dollars. a visit of your representative would be appreciated. perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知,贵公司为高保真公司在非洲和亚洲的独家代理商。 请惠送该公司所有无线通讯产品的目录、价目表及付款条件,并请告知,如果每年交易额达100万美元以上,是否可获得特别条件。
敬请贵方派代表来与我们洽谈,并携带最新999型手机样品,该产品在此地销路看好。
四. 回复询盘告知无货
referring to your letter of 5 june, we very much regret that we are unable to make you an 2
offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函,但非常遗憾,我方无法对贵方所需产品报盘。其原因是,此货品在我处已经脱销。而且,由于原料短缺,生产厂家已经拒绝了我方订单。 我方已将贵方询函备案,一经有货,我方将以电报报盘。
五. 回复询盘,量大折价
purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品,请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较,我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者,我方将给予10%的折扣;凡总定购量超过200,000美元者,我方将给予20%的折扣。
六. 如何追问买方意见
in reply to your inquiry we sent you on may 25 a copy of illustrated catalog of our electric products. as we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. we are always ready 3
to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中,已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息,特致函询问,贵方是否已收到我方回函,并征求贵方对本公司产品的意见。我方随时愿意效劳,若承蒙贵方惠赐回函,当不胜感激。
七. 如何询问参展条件
from yesterday’s morning paper we have learned that you are now taking applications from exhibitors for the 2000 canton fair. we hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application。 从昨天《晨报》上获悉,贵单位正在征集“2000年广交会”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
八 询盘并邀请访问
we had your enclosed drawings of 5 types of machines in your letter feb. 2, 2000. would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到贵方2000年2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
如果报价合理并能证明质量优秀,我方将邀请贵方的代表过来详谈。
九 如何索要产品目录
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务,希望能够得到贵公司明年的产品目录。
4
十 根据广告询价
我们看过贵公司登在《家庭生活》杂志上的广告,对你们的宫廷银器颇感兴趣。 请贵方按随函附表所列产品提供“c.i.f.上海”报价,最好包括最快交货日期、付款条件及所能提供的定期购货折价。
十一 承使馆推荐询价
we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
从我国大使馆获悉贵公司制造并出口天然皮革材料的鞋类及手套。
我国有对此类高级产品稳定需求的市场,特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。
十二 按样品询价
we have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. please send your samples corresponding to our samples with the most reasonable price c.i.f. singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品,以示其色调及品质。若贵公司能在3个月内供货,请送供货样品,并提供新加坡港c.i.f.最合理的报价。 十三 按产品图片询盘
in your letter of december 3, 2000, we got your enclosed price list and catalogue, we 5篇二:外贸信函写作范文
电子商务写作教程
尊敬的客户:
您好!
作为一家外贸出口企业,您必须经常跟您的国外客商打交道。因而,各种商务信函的写作成了您工作中的一个重要部分。您是否有这样的感受,花费了大量的时间和精力,对自己所写的信件是否专业、是否符合通常的规范却没有十足的把握。为了帮您解决这个问题,alibaba推出了这本“电子商务写作教程”手册。在本手册里,我们将为您介绍商务信函写作的基本知识和技巧,相信对您的工作具有很高的参考价值。
前言
dear alibaba member,
in america, we often say that you only have one chance to make a first impression. in import-export, the same is true. a china supplier only has one chance to make a positive first impression on overseas buyers.
this is version 1.0 and we will continue to improve this based on your suggestions. please dont hesitate to contact us. good luck and happy trading!
sincerely,
porter erisman
vice-president, buyer services
商务信函的重要性
也许你会问“商务信函真的这么重要吗”?
是的,答案是肯定的。
当买家和供应商从互相并不了解的基础上开始进行业务联系时,买家通常是怎样来评估
跟他联系的供应商的呢?
[参考全美最畅销的贸易书籍“building an import-export business”] 以下5个方面是买家最关心的:
供应商网上的简介和/或目录是否做得专业?
当买家询问信息时,供应商是否完整答复所有问题?
供应商的信头是否写明了公司地址和传真号码?
供应商多久做出答复?
供应商是否愿意对产品进行修改?
买家询问多个问题时,供应商是否答复所有的问题?
供应商的银行信用记录如何?
供应商银行帐户开立的年数?
大致的通常收支情况?
银行给供应商的贷款额度?
银行对供应商的帐户情况是否满意?
合作者与该供应商的合作年数?
供应商可承受多大的定单?
交货是否及时?
是否能准确地完成定单?
比如iso 9000、iso 14,000(环境)、hazard analysis at critical points (适用于出口美国的海产品){买方询盘范文}.
商务信函的基本结构
这里我们介绍一种商务信函中最通用的格式-齐头式。主要特征就是每行均从左边顶格写,常常采用开放式的标点方式,即除了信文部分,其它部分在必要时才使用标点。信中各段落之间均空一行。
信头就是指书信中发信人的地址和发信的日期等。
通常情况下,公司都会专门印制带有信头的信笺纸,包括发信人的姓名,地址,电话,传真等。当我们撰写传统信件时,直接使用这种信笺纸就可以。
这部分内容是为了方便今后查询信件用的。
这里就是指收信人的姓名和地址,一般写在信笺的左上方。收信人名称地址的格式和信头的格式相同,但必须把收信人的姓名一并写出。另外,如果不是完全公事化的书信往来,或者已经从公事的关系渐渐发展成为带有私人性质的友好信件往来,由于称呼这一栏的内容已经说明了收信人的身份,所以可以不必填写封内地址。
事由也就是我们通常说的主题,可以直接写明信件的重点,让人不必读完全信才了解到信的内容。所以事由要写得简明扼要。
指对收信人的一种称呼。
较常使用的有dear sirs, dear madam, dear mr. xx,。称呼后面的标点,一般使用逗号。称呼里的第一个字母要大写。
开头语没有统一的格式,但习惯上先用客套的语句把收到对方来信的日期,主题及简单内容加以综合叙述,使对方一目了然这是答复哪一封去信的。如果是第一次通信,也可以利用开头语作必要的自我介绍,并表明目的要求。开头语一般与正文分开,自成一节,要求简单明了。
信的主体。一封信件的优劣,完全要看正文写的好或坏。我们会在后面继续讨论写作商务信函的一些技巧、规则。
结尾语一般用来总结文本所谈的事项,提示对收信人的要求,如“希望来信来函定货”,
“答复询问”等,另外也附加一些略带客套的语气。正文结束后,另起一段写结尾语。 结束语是结束信函时的一种客套,应该与前面的称呼相呼应。例如:“sincerely,” “best regards, ”or “yours truly,”. 结束语写在结尾语下隔一行,只有第一个字母大写,后面加逗号。
写在结束语的下面,签上写信人的名字。如果是传统的信件,写信人最好亲笔签上您的名字,因为用印章的话,说明该信件并非本人亲自过目,只是通函而已,不为人重视。签名的下面,最好写上发信人的职位。
如果信中有附件,应在左下角注明encl. 或enc.。
例如:
encls: 2 invoices
enc.: 1 b/lading篇三:最全的常用外贸函电范文
最全的常用外贸函电范文
外贸函电的规范与否直接影响到客户对公司的印象,对于外贸人员来说,每天写外贸函电,回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
外贸函电询盘范文
外贸函电询盘范文
1询盘
Dear Mr. Li,
Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.
We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.
Yours sincerely,
Susan Block
Manager
A Reply
Dear Ms Block,
We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.{买方询盘范文}.
We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.
Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.
Yours truly
2.
Dear Mr. Lu,
We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.
Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .
Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.
We are looking forward to your early reply.
Yours faithfully
A Reply
Dear Mr. Bean,
We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.
We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.
Best regards,
Yours sincerely
外贸函电例文
询盘例文:
敬启者:
我们从纽约约翰逊公司获悉贵方的名称和地址,该公司与我们有多年的交易。
我们经营轻工产品的进口业务。如果你方的价格有竞争力,相信我们能够大量销售中国产品。
请寄给我们你方出口产品的相关资料。
谨上 翻译:
Dear sirs,
Your name and address have been recommended to us by Messrs. John & Co., Inc. in New York, with whom we have done business for many years.
We handle the import of light industrial products and feel sure we can sell large quantities of Chinese goods if your prices are competitive.
Please let us have all necessary information regarding your products for export.
Yours faithfully,
询盘例题:
敬启者:
我方在“国际交易会”上看到了贵方的产品,并对贵方的金属箱以及各类刀具颇感兴趣。
请贵方按随函附上的清单中的项目向我方报来贵方的最低价,并同时告知最早交货日期、付款方式以及定期购买折扣。
早日赐发,不胜感激。
谨上 Translation:
Dear Sir,
We have seen your products in the International Trade Fair, and are interested in your metal boxes and cutting tools of all kinds.
Please quote us your lowest prices for the supply of the items listed in the enclosed form. Will you please also tell us your earliest delivery date, your terms of payments, and discount for regular purchases?
Your early reply will be greatly appreciated.
Yours,
Sincerely
报盘函例文:
一、
Dear Mr. Brown,
I’m very thankful for your specific enquiry about our ABD series, and we take it as an honor to work as your supplier. Based on your requirements, we quote as follows:
Item No. FOBC3 Shanghai
ABD-0002 at US$25 per kg
ABD-0098 at US$28.5 per kg
ABD-0158 at US$32.8 per kg
Payment item: By L/C at sight to be opened through a bank to be approached by the sellers.
Time of Shipment: 15 days after receipt of the covering L/C.
We have them in stock and will ship them soon after we receive your L/C. Enclosed please find our pricelist The samples for the items you are enquiring about will be sent to your under separate cover.
If you have any other questions, do contact us without hesitation and we’ll try to work out for you. Looking forward your soonest reply.
Yours sincerely,
Mary Tan
二、Translation
根据下面所示的条件写一封报盘函
买方询盘收悉时间为2013年9月28号,所询问的产品为:货号bs-12的棉制麻床单2400打。
价格:成本加1运费加保险费到纽约价为每打136美元其中包括我方3%的佣金。 包装:每纸箱12打
付款方式:用即期汇票支付的,保兑的,不可撤销的信用证
装运:10月底装运
保险:按发票金额的110%投保所有险和战争险
有效期:7天
Dear Sirs,
Thank you for your enquiry of September 28, 2003 and we are glad to learn that you are interested in our Cotton Bed Sheets. We are making you an offer, subject to your early reply reaching us within 7 days, as follows:
Article: ART, No.bs-12 Cotton Bed Sheets
Price: at US$136 per dozen CIFC3 New York
Packing: in cartons of 12 dozen
Payment: by confirmed, irrevocable L/C, payable by draft at sight
Shipment: to be effected not later than the end of October
Insurance: to be covered by the Seller for 110% of the total invoice value against All Risks and
War Risk
We are looking forward to your early order.
Yours,
外贸英文询盘发盘还盘受盘范文
还盘 Oct.17,2005 Dear Mr.zhao
We are very grateful of receiving your samples today.
Provide you with our customers very satisfied with the results of sample testing.Price is too high, converting to accept, counter-offer to the various products are:
Article No. DR2010 USD19.00 CIFC5 Toronto per set Article No. DR2202 USD23.80 CIFC5 Toronto per set Article No. DR2211 USD30.00 CIFC5 Toronto per set Article No. DR2401 USD23.50 CIFC5 Toronto per set I think you may think it worth while to accept this price. Your earlier replay will be highly appreciate.
Best regards
NEO GENERAL TRADING CO. ANDY BURNS
接受
Oct.21,2005 Dear ANDY BURNNS
We have received your E-Mail of Oct.19,2005.
After the consideration, we have pleasure in confirming the following offer and accepting below:
Article No. DR2010 USD19.00 CIFC5 Toronto per set Article No. DR2202 USD23.80 CIFC5 Toronto per set Article No. DR2211 USD30.00 CIFC5 Toronto per set Article No. DR2401 USD23.50 CIFC5 Toronto per set
Are pleased to accept your letter, price and other terms set out in. Number of orders for the NE0911 have been attached. Look forward to more cooperation
Best regards
DESUN TRADING CO.,LTD. Ming hua zhao
外贸询盘回复模板
外贸邮件模板
[ 录入者:xiaoru | 时间:2009-05-31 20:21:01 | 作者: | 来源:阿里巴巴 | 浏览:1060次 ]
针对外贸中的邮件往来,整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。
A、主动跟新买家建立联系
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:// which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
B、对新买家要求建立业务联系的回复
Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:// which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
C、向老客户介绍公司新的产品信息
Dear Mr. Jones:
We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.
We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We{买方询盘范文}.
would be very happy to send samples to you for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
D、回复对某个产品的查询
Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".
We've enclosed the photo and detailed information of the product for your reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
E、无法提供对方查询中所要求的产品时
Dear Mr. Jones:
Thank you for your enquiry of 12 March cate 9 cable.
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.
We would, however, like to take this opportunity to offer the following material as a close substitute:
Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.
Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.
Sincerely,
F、查询对方公司的产品
Dear Sir or Madam:
We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.
Sincerely,
G、几种报盘
(a.)
Dear Mr. Jones:
We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.
In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.
Please note that we have quoted our most favorable price and are unable to entertain any counter offer.
As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.
Sincerely,
(b.)
Dear Mr. Jones:
We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.
We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.
If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.
Sincerely,
(c.)
Re: SWC Sugar
Dear Sirs,
We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following:
1. Commodity: Qingdao Superior White Crystal Sugar.
2. Packing: To be packed in new gunny bag of 100kgs. each.
3. Quantity: Ten thousand (10000) metric tons.
4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.
5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.
6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.
Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.
We are awaiting your reply.
Sincerely,
H、作为对方供应商,认为对方压价太低
Dear Mr. Jones:
We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts. Much to our regret, we are unable to comply with your request because we have given you the lowest possible price. We can assure you that the price quoted reflects the high quality of the products.
We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention.
Sincerely,
I、作为买家,认为对方报价太高
Dear Mr. Jones,
We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.
While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.
We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.
Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%. As our order would be worth around US$50,000, you may think it worthwhile to make a concession.
We are looking forward to your reply,
Sincerely,
J、要求对方开立信用证
Dear Mr. Jones:
With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.
In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.
We look forward to receiving your favorable response at an early date.
Sincerely,
K、因对方未能如期信用证而交涉
Dear Mr. Jones:
With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret